Track Order

Track your Hawaiian Print order using the tracking number in your shipping email.

Track your order

When will I receive tracking information?

Our products are made to order. You will receive an order confirmation after checkout and a shipping email with tracking information when your order is ready to ship. Check your spam folder if you cannot find these emails.

A shipping email or a created label does not always mean the carrier has collected the parcel. Tracking events appear after the carrier scans it. Please refer to our Shipping Policy for current production and transit estimates.

My tracking has not updated

Allow time for the carrier’s first scan and updates between transit locations. If your estimated delivery date has passed, or you need help understanding an update, email cs@hawaiianprint.com with your order number and tracking number.

Tracking says delivered, but I cannot find my package

Check the delivery address on your order, nearby safe places, and whether a household member, neighbor, building reception, or local delivery office received it. If you still cannot locate it, contact us so we can help investigate with the carrier. See our Refund & Returns Policy for lost-package and delivery-issue support.

International delivery and customs

Customs clearance can affect delivery timing. Your local customs office may request documents or payment of applicable duties and import taxes. Review charges shown at checkout and local requirements; charges not collected at checkout may be due on arrival.

Need to change or cancel an order?

Email us within two hours of purchase with your order number and request. See our Cancellation & Modification policy. This cancellation window is separate from your eligibility for free returns and exchanges within 30 days of delivery.